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EXTRA STRONG COMPRESION
when you refer a friend
You can return your parcels quickly and easily to us for an exchange or refund.
Please note: If you are returning from outside the UK our returns portal won't work, please use the returns label provided on the front of your invoice and obtain a proof of postage. If you are returning your parcel from abroad, method and cost of returns will lie with you, not TLC.
For all of our UK returns you can now use our brand new Returns Portal which allows you to save time by returning your order to us, swapping sizes or styles which don’t fit for new ones, and self-creating free returns labels without having to get in touch with our returns team! You can drop off your parcel at your nearest Post Office.
Using the returns portal is super simple, just log in with your order number (don't forget to add in the # at the beginning) and you’ll be given the option to return or swap your items.
To begin your return or swap follow these steps:
Once we receive and verify your returned items you will be refunded or if you requested an exchange, your new order will automatically be sent out to you, it’s as easy as that.
If you have any questions or need help returning your items please contact us on 01604 811 111 (Mon-Fri, 9am-5pm) or e-mail us on firstname.lastname@example.org