Standard UK delivery is free when you spend £75, or £4 for orders under £75. UK standard delivery orders are sent using Royal Mail, or a courier service for high value orders. Once Royal Mail has collected your parcel, (same working day if the order has been placed before 5pm) we will send you a confirmation email to let you know it has been dispatched from our warehouse. Your parcel should be with you in 1-3 days after placing your order but please allow up to 15 days for delivery. Once parcels have been dispatched we are unable to change the delivery address.
You will be informed if we are experiencing any delays or unable to fulfil your order for any reason. During our sales period, delivery times can increase due to a large volume of orders. For any further delivery queries, please call us on 01604 811 111 or email email@example.com.
Next Day Delivery
Next day delivery is £7. All next day parcels will be delivered by Royal Mail or via courier depending on their value. They are guaranteed to reach their destination by the following day as long as the order was placed before 4pm. Orders placed over the weekend or on public holidays will not be processed until the following working day which can add one more day to delivery times.
Overseas delivery is £8 within the EU and £12 for the rest of the world. Orders for delivery outside the UK are sent using the Royal Mail Airsure service and should arrive within 7-14 working days for the EU and up to 21 days for the rest of the world.
Please note we are unable to claim a loss of a parcel with Royal Mail until 25 days have passed. For any further delivery queries, please call us on 01604 811 111 or email firstname.lastname@example.org.